Technology · Patient Companion App

Every patient journey, made visible.

COE Smiles is a patient companion app any healthcare practice can make its own — pixel-matched to your brand, grounded in your own materials, speaking in your voice. Whatever the journey — orthodontic, surgical, dermatologic, chronic care — families see it drawn clearly, understand the why behind every step, and find calm answers at any hour.

Shown here in its orthodontic edition — the same engine, shaped for any specialty.

Step 01

The journey, drawn honestly.

Every patient gets a personal timeline anchored to the full length of their plan — so finishing early always feels like a gift, never a surprise. A day counter, clear milestones, and a gentle projection keep expectations warm and truthful.

Whether the arc is eighteen months of treatment or six weeks of recovery, the patient always knows exactly where they are.

COE SMILES
Good afternoon
MAYA
Your journey
Day 47
With: Braces · Elastics
Timeline snapshot
Month 0Month 24
Projected finish: June 2028
  • Braces placed
  • Elastics begin
  • Finishing details
  • Smile revealed
Log my habits
Ask COE
Step 02

Every step, explained in your voice.

A living library of the devices, medications, and milestones that matter — each explained in your practice's own words, not generic internet copy. Trust comes from hearing it the way their own clinician would say it.

Braces and retainers here; it could as easily be post-op wound care, an inhaler technique, or an infusion schedule.

COE SMILES
Your library
Understand every step
🦷
Braces
In your voice
Aligners
In your voice
🔧
Expander
In your voice
🛡️
Retainer
In your voice
Elastics — the why

Those little bands are doing the biggest work: gently guiding your bite into place. Wearing them as directed keeps your whole plan on schedule — and can even help it finish early.

Step 03

Calm answers, at any hour.

An always-on companion that answers only from your practice's own teachings — and warmly hands anything truly clinical to your team. Late-night worry becomes understanding, and real concerns still reach you fast.

Fewer 2 a.m. phone calls. More families who simply feel held.

COE SMILES
Calm guidance · 11:04 PM
FamilyA wire is poking and it's late — is this an emergency?
COEThat's uncomfortable, but it's usually not urgent. Tucking a little orthodontic wax over the spot tonight often settles it. If it still bothers you tomorrow, your practice can take a quick look.
🛡️ Grounded only in your practice's guidance — anything clinical is routed to your team.
Step 04

Clarity about cost, too.

A gentle financial guide that keeps the plan clear and simple — because confusion about money is its own kind of stress. Families see where they stand, in plain numbers, without a phone call.

Treatment plans, procedure bundles, or a course of care — the same calm clarity applies.

COE SMILES
Smart estimates
Your plan, made clear
Estimated plan
$5,400
Insurance estimate−$1,800
Your portion$3,600
Monthly · 18 mo$200
💛 A clear, simple guide — no surprises, no fine print. Questions? Your team is one tap away.

Why it matters

A patient who understands is a patient who returns.

Across every specialty, the same truth holds: families remember how a practice made them feel. When the journey is visible, the guidance is calm, and the costs are clear, anxiety turns into trust — and trust is the most durable asset any practice owns. COE Smiles carries your voice into the moments between visits, so your team's warmth reaches patients even when the office lights are off.

4.7%
net margins at practices with the best patient experience, vs 1.8% at the lowest — presence compounds.
Any
specialty, any journey — orthodontic, surgical, dermatologic, chronic care.
Yours
your brand, your voice, your materials — built around how your families actually live.

Built for our practice. Buildable for yours.